Category Archives: Communication

Important applications of interpersonal communication applied to key relationships and strategic interactions in the workplace.

Google’s Rules

Posted on August 5, 2020 by thebossdoctor

RULE #4 – Don’t be a sissy: Be productive and results-oriented It should go without saying (but here goes anyway!)—Success in work is not simply about activity (just putting in time); it’s all about productivity (getting results).  An essential part … Continue reading →

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Google’s Rules

Posted on July 29, 2020 by thebossdoctor

RULE #3 – Express interest in team members’ success and personal well-being Many leadership pundits emphasize the importance of making personal connections with one’s subordinates.  Suggestions for doing so range from “be yourself” to “treat subordinates fairly” (we all know … Continue reading →

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Google’s Rules

Posted on July 23, 2020 by thebossdoctor

#2: Empower Your Team And Don’t Micromanage A big part of the art of management is finding the right balance between control and freedom in overseeing the work of your team members.  It’s not a simple question of “hands off” … Continue reading →

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Google’s Rules

Posted on June 9, 2020 by thebossdoctor

#1: Be a Good Coach In early 2009, statisticians inside Google embarked on a plan they code-named Project Oxygen.  Their mission was to build better bosses. In Project Oxygen, the statisticians gathered more than 10,000 observations about Google managers—across more … Continue reading →

Posted in Authority, Communication, Emotional Intelligence, Employee Development, Employee Engagement, Employee Motivation, Leadership, Learning, Management, Performance Management, Professional Development, Team Dynamics, Team Leadership, Teams | Tagged , , , , , , , | Leave a comment

Can We Talk???

Posted on June 4, 2020 by thebossdoctor

The ability to communicate effectively is routinely designated in HR circles as a “soft skill.”  It’s a bit misleading.  In my many years as an executive coach and leadership consultant, I have concluded that soft skills are absolutely essential for … Continue reading →

Posted in Communication, Conflict, Emotional Intelligence, Influence, Leadership, Management, Personal Growth, Professional Development, Team Culture, Team Dynamics, Team Leadership | Tagged , , | 1 Comment

Getting Things Done Through Other People

Posted on May 24, 2020 by thebossdoctor

This is one of the most fundamental (and popular!) definitions of management.  It’s certainly a straightforward way of understanding one of the most important activities of a leader.  But it’s a lot easier said than done, isn’t it?  It turns … Continue reading →

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Turning Correction into Compliments

Posted on October 18, 2019 by thebossdoctor

I often remind my management students–Your #1 Job is to Help Your People Succeed! That requires (of course!) that you must intervene and do something when one of your team members is failing! If you do nothing and they continue … Continue reading →

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The Powerful Pull of Praise

Posted on September 13, 2019 by thebossdoctor

This post is all about the value and advantage of becoming a source of affirmation to your team–and others in your organization! Many bosses get caught up in the busyness of their work and wind up managing “by exception.” That … Continue reading →

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Let the Boss be the Boss

Posted on February 9, 2012 by thebossdoctor

There is a cardinal rule of delegation that goes like this: The one thing you cannot delegate is your own job… because, by definition, it is YOUR job. In other words… any task that is central to your authority and … Continue reading →

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