Category Archives: Organizations

5 Questions Every Boss Needs Answered by Their Subordinates – #3

The first question is the most fundamental: What do you need from me in order for you to do your best work? The second question is built on the first: Do you have the opportunity every day to do what … Continue reading

Posted in Caring, Coaching, Communication, Customer Service, Employee Engagement, Employee Motivation, Employee Retention, Employee Satisfaction, Leadership, Management, Morale, Organizations, Productivity, Purpose, Recognition, Supervision, Team Culture, Team Dynamics, Team Leadership, Teams, Uncategorized, Values, Vision | Tagged , , , , , , , , , , , , , | Leave a comment

5 Questions Everyone in the Workplace Wants Answered – #4

The first question is the most important and fundamental:  WHAT’S MY JOB? The second question follows the first: HOW WELL AM I DOING IT? The third question is more profound: WHAT AM I PART OF? The fourth question is about … Continue reading

Posted in Agility, Collaboration, Communication, Competence, Creativity, Customer Service, Decision Making, Decision-making, Employee Engagement, Employee Motivation, Leadership, Management, Morale, Organizations, Performance Management, Planning, Problem-Solving, Productivity, Success, Supervision, Team Culture, Team Dynamics, Team Leadership, Teams, Uncategorized, Values, Vision, Work | Tagged , , , , , , , , , , , , , | Leave a comment

5 Questions Everyone in the Workplace Wants Answered – #3

This advice is adapted from Jerry R. Wilson’s book, 151 Quick Ideas to Inspire Your Staff.  If you want to be an effective leader, you must be able to answer these questions for EACH OF YOUR TEAM MEMBERS. The first … Continue reading

Posted in Collaboration, Communication, Leadership, Management, Morale, Organizations, Performance Management, Productivity, Success, Supervision, Team Culture, Team Dynamics, Team Leadership, Teams, Uncategorized, Work | Tagged , , , , , , , , , , | Leave a comment

If you stop drawing from the Well of Creativity, it will dry up!

This post is a bittersweet tribute of sorts – advice from Dr. Orval Butcher, a former boss of mine who became a friend, advisor, mentor, and spiritual touchstone.  A few years ago, I had the privilege of saying goodbye to … Continue reading

Posted in Agility, Competence, Creativity, Decision-making, Innovation, Leadership, Management, Organizations, Planning, Problem-Solving, Success, Uncategorized, Vision | Tagged , , , , , , | Leave a comment

Have a Plan

I was reminded of this sage advice while reading a recent article in Harvard Business Review about James Rogers’ experience interviewing for the job of CEO of Public Service Indiana (now Duke Energy), which had just taken a $2.7 billion … Continue reading

Posted in Agility, Collaboration, Communication, Competence, Decision-making, Events, Influence, Innovation, Leadership, Management, Organizations, Personal Success, Planning, Problem-Solving, Success, Uncategorized, Vision, Work | Tagged , , , , | Leave a comment

Take Control of Who Goes INTO The Pipeline

Recruiting and Hiring Better in the Public Sector When I am teaching management students how to hire, I’m often accosted by those in the public sector who tell me, “I don’t have any control in the recruiting process—that’s out of … Continue reading

Posted in Coaching, Hiring, Interviewing, Leadership, Management, Organizations, Recruiting, Staffing, Supervision, Team Culture, Team Dynamics, Team Leadership, Teams | Tagged , , , , , , , , , , | Leave a comment

It’s Everyone’s Job to Help Find Good People for the Organization

At one point in my career, I made a strategic decision to work with a particular executive, because of what I knew I would learn from him, specifically in three main areas of executive skill—budget and finance; how to work … Continue reading

Posted in Collaboration, Hiring, Interviewing, Leadership, Management, Organizations, Recruiting, Success, Supervision, Team Culture, Team Leadership, Teams, Uncategorized | Tagged , , , , , , , , , | Leave a comment

The High Jump Principle

I am continuing my posts on the topic of DELEGATION with this foundational principle.  I owe my good friend and colleague, Keith Drury, for this concept that he shared with me years ago.  It is as important today as it … Continue reading

Posted in Career, Coaching, Competence, Delegation, Hiring, Leadership, Management, Organizations, Personal Success, Potential, Promotion, Success, Supervision, Team Leadership, Teams, Uncategorized | Tagged , , , , , , , | Leave a comment

Great Ideas from Top CEO’s – #15

Solve the customer’s problem FIRST…THEN worry about assigning BLAME. This advice comes from one of my own clients. Up Close and Personal A few years ago, I was preparing for a management training seminar for one of my corporate clients.  … Continue reading

Posted in Collaboration, Customer Service, Leadership, Management, Organizations, Problem-Solving, Team Culture, Team Dynamics, Team Leadership, Teams, Uncategorized | Tagged , , , , , | Leave a comment

Great Advice From Top CEO’s – #7

If you want to complain to me about someone, make sure you bring them with you to the meeting. This issue’s great advice comes from R. Dixon Thayer, the founder and CEO of ab3 Resources, a strategic consulting and investment … Continue reading

Posted in Authority, Coaching, Collaboration, Communication, Conflict, Employee Development, Employee Engagement, Leadership, Management, Organizations, Team Culture, Team Dynamics, Team Leadership, Teams, Uncategorized | Tagged , , , , , , , | Leave a comment