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Category Archives: Leadership
The Four C’s – What Teams Need To Master In Order To Be Effective – Part 4 – Commitment.
The first “C” is COMMUNICATION—teams have to learn how to share information. The second “C” is CONFLICT RESOLUTION—teams have to learn how to resolve their differences. The third “C” is COLLABORATION—teams have to learn how to work together. The fourth … Continue reading
Posted in Collaboration, Commitment, Competence, Consistency, Employee Engagement, Influence, Leadership, Management, Morale, Supervision, Team Culture, Team Dynamics, Team Leadership, Teams, Uncategorized
Tagged Collaboration, Commitment, Employee Engagement, Leadership, Management, Supervision, Team Culture, Team Dynamics, Team Leadership, team performance, Teams
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The Four C’s – What Teams Need to Master In Order To Be Effective – Part 2 – Conflict Resolution
I tell teams: Ya gotta learn how to talk to each other. Ya gotta learn how to fight with each other. Conflict in the workplace is not uncommon – it’s normal and inevitable. It’s only destructive if it’s handled badly—and … Continue reading
Posted in Collaboration, Communication, Conflict, Consensus, Creativity, Decision-making, Emotional Intelligence, Employee Engagement, Leadership, Management, Morale, Point of View, Problem-Solving, Supervision, Team Culture, Team Dynamics, Team Leadership, Teams, Uncategorized, Vision
Tagged Collaboration, Conflict, Conflict Resolution, Consensus Building, Decision-making, Employee Engagement, Leadership, Management, Problem-Solving, Supervision, Team Culture, Team Dynamics, Team Leadership, team performance, Teams
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The Four C’s – What Teams Need to Master in Order to Be Effective – Part 1 – Communication
Companies pay me thousands of dollars to help their teams become more effective. (That’s part of what I do as a management consultant.) In this new series, I’m going to give you some of the same information I share with … Continue reading
Posted in Collaboration, Communication, Decision-making, Emotional Intelligence, Employee Engagement, Employee Motivation, Employee Retention, Employee Satisfaction, Feedback, Honesty, Influence, Leadership, Management, Morale, Organizational Politics, Problem-Solving, Supervision, Team Culture, Team Dynamics, Team Leadership, Teams, Trust, Uncategorized, Work
Tagged Assertiveness, Collaboration, Communication, Employee Engagement, Honesty, Leadership, Management, Supervision, Team Culture, Team Dynamics, Team Leadership, team performance, Teams
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Share Credit
In his excellent book, How to Become CEO, Jeffrey Fox advises leaders to “be a credit maker, not a credit taker.” He says, “The credit taker is insecure, dishonest, and known to all. Even the cleverest credit taker is ultimately … Continue reading
Posted in Affirmation, Caring, Celebration, Collaboration, Communication, Emotional Intelligence, Employee Engagement, Employee Motivation, Employee Retention, Employee Satisfaction, Encouragement, Feedback, Influence, Leadership, Management, Morale, Organizational Politics, Performance Management, Personal Success, Power, Recognition, Success, Supervision, Support, Team Culture, Team Dynamics, Team Leadership, Teams, Uncategorized, Validation, Work
Tagged Collaboration, Employee Engagement, Employee Morale, Employee Motivation, Employee Promotion, Employee Recognition, Employee Retention, Leadership, Management, Organizational Politics, Supervision, Team Culture, Team Dynamics, Team Leadership, Teams
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Share Power
It has often been said that power corrupts. My last newsletter dealt with the way leadership power can corrupt—how it can affect our attitudes and priorities as leaders. Here’s the sad reality: POWERLESSNESS also corrupts! Studies in the workplace show … Continue reading
Posted in Authority, Collaboration, Communication, Control, Employee Engagement, Employee Motivation, Employee Retention, Employee Satisfaction, Feedback, Influence, Leadership, Management, Personal Success, Power, Productivity, Success, Supervision, Team Culture, Team Dynamics, Team Leadership, Teams, Uncategorized
Tagged Collaboration, Employee Engagement, Leadership, Management, Power, Supervision, Team Culture, Team Dynamics, Team Leadership, team performance, Teams
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Hey Leader…Don’t be a JERK!
One of the most disturbing psychological principles I have found in my research is called “emotional contagion.” It refers to the human tendency to feel and express the emotions displayed by the people around us. Research on socialization shows that … Continue reading
Posted in Affirmation, Ambition, Authority, Character, Coaching, Collaboration, Communication, Decision-making, Emotional Intelligence, Employee Engagement, Employee Motivation, Encouragement, Feedback, Influence, Innovation, Leadership, Management, Organizational Politics, Power, Problem-Solving, Productivity, Recognition, Self-Awareness, Supervision, Team Culture, Team Dynamics, Team Leadership, Teams, Uncategorized
Tagged Authority, Emotional Intelligence, Employee Engagement, Enthusiasm, Influence, Leadership, Management, Optimism, Power, Supervision, Team Culture, Team Dynamics, Team Leadership, team performance, Teams
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Practice SHOSHIN
This is a Japanese phrase meaning “beginner’s mind.” I’ll let Buddhist scholar Shunryu Suzuki explain this concept: This does not mean a closed mind, but actually an empty mind and a ready mind. If your mind is empty, it is … Continue reading
Posted in Agility, Collaboration, Creativity, Decision-making, Emotional Intelligence, Employee Engagement, Influence, Innovation, Leadership, Learning, Management, Organizational Politics, Organizations, Personal Success, Planning, Point of View, Problem-Solving, Self-Awareness, Supervision, Team Culture, Team Dynamics, Team Leadership, Teams, Uncategorized
Tagged Change, Change Management, Conflict, Conflict Resolution, Creative Thinking, Creativity, Decision-making, Employee Engagement, Innovation, Leadership, Management, Problem-Solving, Supervision, Team Culture, Team Dynamics, Team Leadership, Teams
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Practice NEMOASHI
“Nemoashi” is a Japanese concept that has direct application in American business culture. It means respect for individuals and the power of consensus building. In application, it boils down to a simple political rule of thumb: Never present something to … Continue reading
Posted in Agility, Collaboration, Communication, Competence, Consensus, Creativity, Decision-making, Events, Feedback, Influence, Innovation, Leadership, Management, Organizational Politics, Organizations, Personal Success, Problem-Solving, Support, Team Culture, Team Dynamics, Teams, Uncategorized
Tagged Building Support, Collaboration, Consensus Building, Decision-making, Influence, Leadership, Management, Organizational Politics, Persuasion, Planning, Problem-Solving, Team Culture, Team Dynamics, Team Leadership, team performance, Teams
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