Category Archives: Encouragement

4 Simple Phrases That Can Save Your Marriage

I had a recent conversation with an individual who was lamenting the challenges of dealing with his sometimes volatile “significant other.”  It sounded to me like a problem that is not uncommon in close relationships.  “I just don’t know what … Continue reading

Posted in Affirmation, Caring, Collaboration, Communication, Conflict, Consideration, Customer Service, Emotional Intelligence, Empathy, Encouragement, Humility, Influence, Mistakes, Morale, Neuroscience, Point of View, Problem-Solving, Relationships, Self-Awareness, Stress, Stress Management, Uncategorized | Tagged , , , , , , | Leave a comment

Do This One Simple Thing and You Will Empower, Engage, and Energize Your Team!

One of the most important concepts I have tried to impress upon the thousands of managers, supervisors, and team leaders I have trained and coached over the years is this one: You have WAY more power and influence than you … Continue reading

Posted in Authority, Caring, Coaching, Collaboration, Communication, Control, Employee Development, Employee Engagement, Employee Motivation, Employee Retention, Employee Satisfaction, Encouragement, Influence, Leadership, Management, Morale, Performance Management, Productivity, Success, Supervision, Support, Team Culture, Team Dynamics, Team Leadership, Teams, Uncategorized, Work | Tagged , , , , , , , , , , , , | Leave a comment

A Unique Leader Worthy of Consideration

The emotional impact of a leader is obviously subjective—it’s up to the individual “follower” to determine the value of a leader’s work.  By that token, a leader may have an immense emotional impact even in spite of loss or failure.  … Continue reading

Posted in Affirmation, Authority, Caring, Change, Character, Communication, Competence, Consideration, Consistency, Credibility, Emotional Intelligence, Employee Engagement, Employee Motivation, Employee Satisfaction, Encouragement, Failure, Honesty, Humility, Influence, Integrity, Leadership, Morale, Persuasion, Purpose, Success, Team Culture, Team Leadership, Teams, Trust, Uncategorized, Values, Vision | Tagged , , , , , , , | Leave a comment

How to Express Gratitude at Work

Thanksgiving Day is an annual reminder of the importance of gratitude—both as a mindset and a practice.  Is gratitude really that important????  Research enables us to answer that with a resounding yes!  Many studies have shown: Gratitude is good for … Continue reading

Posted in Affirmation, Caring, Celebration, Character, Collaboration, Communication, Consideration, Employee Engagement, Employee Motivation, Employee Retention, Employee Satisfaction, Encouragement, Feedback, Gratitude, Influence, Leadership, Management, Morale, Organizational Politics, Personal Success, Recognition, Success, Supervision, Team Culture, Team Dynamics, Team Leadership, Teams, Uncategorized, Work | Tagged , , , , , , , , , | Leave a comment

Building a Confident Team

One thing I have learned (and seen up close!) is that there is a fine line between confidence and arrogance!  How do you avoid the odious sham of arrogance and in its place, develop actual, genuine CONFIDENCE—for yourself, and especially, … Continue reading

Posted in Agility, Change, Change Management, Collaboration, Competence, Creativity, Credibility, Employee Engagement, Employee Motivation, Employee Retention, Encouragement, Failure, Innovation, Integrity, Leadership, Learning, Management, Mistakes, Morale, Resilience, Risk, Team Culture, Team Dynamics, Team Leadership, Teams, Trust, Uncategorized | Tagged , , , , , , , , , , , , , , | Leave a comment

Share Credit

In his excellent book, How to Become CEO, Jeffrey Fox advises leaders to “be a credit maker, not a credit taker.”  He says, “The credit taker is insecure, dishonest, and known to all.  Even the cleverest credit taker is ultimately … Continue reading

Posted in Affirmation, Caring, Celebration, Collaboration, Communication, Emotional Intelligence, Employee Engagement, Employee Motivation, Employee Retention, Employee Satisfaction, Encouragement, Feedback, Influence, Leadership, Management, Morale, Organizational Politics, Performance Management, Personal Success, Power, Recognition, Success, Supervision, Support, Team Culture, Team Dynamics, Team Leadership, Teams, Uncategorized, Validation, Work | Tagged , , , , , , , , , , , , , , | 1 Comment

Hey Leader…Don’t be a JERK!

One of the most disturbing psychological principles I have found in my research is called “emotional contagion.”  It refers to the human tendency to feel and express the emotions displayed by the people around us.  Research on socialization shows that … Continue reading

Posted in Affirmation, Ambition, Authority, Character, Coaching, Collaboration, Communication, Decision-making, Emotional Intelligence, Employee Engagement, Employee Motivation, Encouragement, Feedback, Influence, Innovation, Leadership, Management, Organizational Politics, Power, Problem-Solving, Productivity, Recognition, Self-Awareness, Supervision, Team Culture, Team Dynamics, Team Leadership, Teams, Uncategorized | Tagged , , , , , , , , , , , , , , | 1 Comment

Say the Right Thing

John Adair said it well:   Communication is the sister of leadership.  Nitin Nohria, underscored that with the following observation:  Communication is the real work of leadership. Up Close and Personal During an executive team meeting I attended, our insightful … Continue reading

Posted in Affirmation, Character, Collaboration, Communication, Employee Engagement, Employee Motivation, Employee Retention, Encouragement, Honesty, Influence, Integrity, Leadership, Management, Morale, Personal Success, Success, Supervision, Support, Team Culture, Team Dynamics, Team Leadership, Teams, Uncategorized, Validation, Values | Tagged , , , , , , , , , , , , , , | Leave a comment