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Category Archives: Employee Engagement
The Four C’s – What Teams Need to Master In Order To Be Effective – Part 2 – Conflict Resolution
I tell teams: Ya gotta learn how to talk to each other. Ya gotta learn how to fight with each other. Conflict in the workplace is not uncommon – it’s normal and inevitable. It’s only destructive if it’s handled badly—and … Continue reading
Posted in Collaboration, Communication, Conflict, Consensus, Creativity, Decision-making, Emotional Intelligence, Employee Engagement, Leadership, Management, Morale, Point of View, Problem-Solving, Supervision, Team Culture, Team Dynamics, Team Leadership, Teams, Uncategorized, Vision
Tagged Collaboration, Conflict, Conflict Resolution, Consensus Building, Decision-making, Employee Engagement, Leadership, Management, Problem-Solving, Supervision, Team Culture, Team Dynamics, Team Leadership, team performance, Teams
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The Four C’s – What Teams Need to Master in Order to Be Effective – Part 1 – Communication
Companies pay me thousands of dollars to help their teams become more effective. (That’s part of what I do as a management consultant.) In this new series, I’m going to give you some of the same information I share with … Continue reading
Posted in Collaboration, Communication, Decision-making, Emotional Intelligence, Employee Engagement, Employee Motivation, Employee Retention, Employee Satisfaction, Feedback, Honesty, Influence, Leadership, Management, Morale, Organizational Politics, Problem-Solving, Supervision, Team Culture, Team Dynamics, Team Leadership, Teams, Trust, Uncategorized, Work
Tagged Assertiveness, Collaboration, Communication, Employee Engagement, Honesty, Leadership, Management, Supervision, Team Culture, Team Dynamics, Team Leadership, team performance, Teams
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Share Credit
In his excellent book, How to Become CEO, Jeffrey Fox advises leaders to “be a credit maker, not a credit taker.” He says, “The credit taker is insecure, dishonest, and known to all. Even the cleverest credit taker is ultimately … Continue reading
Posted in Affirmation, Caring, Celebration, Collaboration, Communication, Emotional Intelligence, Employee Engagement, Employee Motivation, Employee Retention, Employee Satisfaction, Encouragement, Feedback, Influence, Leadership, Management, Morale, Organizational Politics, Performance Management, Personal Success, Power, Recognition, Success, Supervision, Support, Team Culture, Team Dynamics, Team Leadership, Teams, Uncategorized, Validation, Work
Tagged Collaboration, Employee Engagement, Employee Morale, Employee Motivation, Employee Promotion, Employee Recognition, Employee Retention, Leadership, Management, Organizational Politics, Supervision, Team Culture, Team Dynamics, Team Leadership, Teams
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Share Power
It has often been said that power corrupts. My last newsletter dealt with the way leadership power can corrupt—how it can affect our attitudes and priorities as leaders. Here’s the sad reality: POWERLESSNESS also corrupts! Studies in the workplace show … Continue reading
Posted in Authority, Collaboration, Communication, Control, Employee Engagement, Employee Motivation, Employee Retention, Employee Satisfaction, Feedback, Influence, Leadership, Management, Personal Success, Power, Productivity, Success, Supervision, Team Culture, Team Dynamics, Team Leadership, Teams, Uncategorized
Tagged Collaboration, Employee Engagement, Leadership, Management, Power, Supervision, Team Culture, Team Dynamics, Team Leadership, team performance, Teams
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Hey Leader…Don’t be a JERK!
One of the most disturbing psychological principles I have found in my research is called “emotional contagion.” It refers to the human tendency to feel and express the emotions displayed by the people around us. Research on socialization shows that … Continue reading
Posted in Affirmation, Ambition, Authority, Character, Coaching, Collaboration, Communication, Decision-making, Emotional Intelligence, Employee Engagement, Employee Motivation, Encouragement, Feedback, Influence, Innovation, Leadership, Management, Organizational Politics, Power, Problem-Solving, Productivity, Recognition, Self-Awareness, Supervision, Team Culture, Team Dynamics, Team Leadership, Teams, Uncategorized
Tagged Authority, Emotional Intelligence, Employee Engagement, Enthusiasm, Influence, Leadership, Management, Optimism, Power, Supervision, Team Culture, Team Dynamics, Team Leadership, team performance, Teams
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Practice SHOSHIN
This is a Japanese phrase meaning “beginner’s mind.” I’ll let Buddhist scholar Shunryu Suzuki explain this concept: This does not mean a closed mind, but actually an empty mind and a ready mind. If your mind is empty, it is … Continue reading
Posted in Agility, Collaboration, Creativity, Decision-making, Emotional Intelligence, Employee Engagement, Influence, Innovation, Leadership, Learning, Management, Organizational Politics, Organizations, Personal Success, Planning, Point of View, Problem-Solving, Self-Awareness, Supervision, Team Culture, Team Dynamics, Team Leadership, Teams, Uncategorized
Tagged Change, Change Management, Conflict, Conflict Resolution, Creative Thinking, Creativity, Decision-making, Employee Engagement, Innovation, Leadership, Management, Problem-Solving, Supervision, Team Culture, Team Dynamics, Team Leadership, Teams
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Say the Right Thing
John Adair said it well: Communication is the sister of leadership. Nitin Nohria, underscored that with the following observation: Communication is the real work of leadership. Up Close and Personal During an executive team meeting I attended, our insightful … Continue reading
Posted in Affirmation, Character, Collaboration, Communication, Employee Engagement, Employee Motivation, Employee Retention, Encouragement, Honesty, Influence, Integrity, Leadership, Management, Morale, Personal Success, Success, Supervision, Support, Team Culture, Team Dynamics, Team Leadership, Teams, Uncategorized, Validation, Values
Tagged Affirmation, Communication, Employee Engagement, Encouragement, Leadership, Management, Supervision, Support, Team Culture, Team Dynamics, Team Leadership, team performance, Teams, Understanding, Validation
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Promote Your People – Part 2
Help your people get promotions in the organization. Of course, not every subordinate may be management material (or may even want to be considered for a management role), but if they are, they will appreciate any help you can give … Continue reading
Posted in Ambition, Career, Caring, Coaching, Collaboration, Delegation, Employee Development, Employee Engagement, Employee Motivation, Employee Retention, Employee Satisfaction, Feedback, Honesty, Leadership, Learning, Management, Morale, Organizations, Promotion, Supervision, Team Leadership, Uncategorized
Tagged Employee Coaching, Employee Development, Employee Engagement, Employee Mentoring, Employee Promotion, Employee Retention, Employee Sponsoring, Management, Supervision, Team Leadership
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Promote Your People – Part 1
This special two-part series of posts was prompted by the last series – Questions Every Boss Needs Answered by Their People. (BTW…if you didn’t read this series, I highly recommend it. It was crammed with practical tips to help any … Continue reading
Posted in Ambition, Career, Caring, Celebration, Coaching, Collaboration, Communication, Competence, Delegation, Employee Development, Employee Engagement, Employee Motivation, Employee Retention, Employee Satisfaction, Leadership, Management, Morale, Organizations, Professional Development, Recognition, Staffing, Supervision, Team Culture, Team Dynamics, Team Leadership, Teams, Uncategorized, Work
Tagged Employee Development, Employee Engagement, Employee Retention, Leadership, Management, Performance Management, Supervision, Team Culture, Team Dynamics, Team Leadership, team performance, Teams
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MORE GREAT Questions Every Boss Needs Answered by Their Subordinates
I have often encouraged leaders with the following wisdom: If you listen to your people, they will hand you leadership success on a silver platter! If you are willing to listen to their input, your team members will surprise you … Continue reading
Posted in Coaching, Collaboration, Communication, Creativity, Customer Service, Decision-making, Delegation, Employee Development, Employee Engagement, Employee Motivation, Employee Retention, Employee Satisfaction, Feedback, Honesty, Innovation, Leadership, Learning, Management, Morale, Organizations, Performance Management, Problem-Solving, Productivity, Professional Development, Recognition, Supervision, Team Culture, Team Dynamics, Team Leadership, Teams, Work
Tagged Collaboration, Communication, Employee Engagement, Leadership, Management, Performance Management, Supervision, Team Culture, Team Dynamics, Team Leadership, team performance, Teams
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