Category Archives: Emotional Intelligence

Hey Leader…Don’t be a JERK!

One of the most disturbing psychological principles I have found in my research is called “emotional contagion.”  It refers to the human tendency to feel and express the emotions displayed by the people around us.  Research on socialization shows that … Continue reading

Posted in Affirmation, Ambition, Authority, Character, Coaching, Collaboration, Communication, Decision-making, Emotional Intelligence, Employee Engagement, Employee Motivation, Encouragement, Feedback, Influence, Innovation, Leadership, Management, Organizational Politics, Power, Problem-Solving, Productivity, Recognition, Self-Awareness, Supervision, Team Culture, Team Dynamics, Team Leadership, Teams, Uncategorized | Tagged , , , , , , , , , , , , , , | 1 Comment

Practice SHOSHIN

This is a Japanese phrase meaning “beginner’s mind.”  I’ll let Buddhist scholar Shunryu Suzuki explain this concept:  This does not mean a closed mind, but actually an empty mind and a ready mind.  If your mind is empty, it is … Continue reading

Posted in Agility, Collaboration, Creativity, Decision-making, Emotional Intelligence, Employee Engagement, Influence, Innovation, Leadership, Learning, Management, Organizational Politics, Organizations, Personal Success, Planning, Point of View, Problem-Solving, Self-Awareness, Supervision, Team Culture, Team Dynamics, Team Leadership, Teams, Uncategorized | Tagged , , , , , , , , , , , , , , , , | Leave a comment

Hire S.H.A.R.P.E.R. People – Part 6

E = Enthusiastic A recent article on a website for hiring managers posed the question:  If you have to choose, do you hire for experience or attitude?  Their answer was clear—HIRE FOR ATTITUDE! The reason is simple—you can train skills … Continue reading

Posted in Character, Collaboration, Customer Service, Emotional Intelligence, Hiring, Influence, Interviewing, Leadership, Management, Productivity, Team Culture, Team Dynamics, Team Leadership, Teams, Uncategorized, Values, Work | Tagged , , , , , , , , , | Leave a comment

Know Thyself

This word of leadership advice comes from a good friend and associate, Dan Maltby.  Dan holds a PhD. in leadership from The Drucker Institute (I think he knows a thing or two about leadership!)  At one time, Dan was administering … Continue reading

Posted in Agility, Character, Collaboration, Conflict, Emotional Intelligence, Employee Engagement, Employee Motivation, Feedback, Hiring, Leadership, Management, Morale, Personal Growth, Personal Success, Self-Awareness, Success, Team Dynamics, Team Leadership, Teams | Tagged , , , , , , , , , | Leave a comment

Great Advice from Top CEO’s – #20

Learn from mistakes and listen to feedback. This issue’s great advice comes from Sir Martin Sorrell, CEO of WPP.  This is what he recommends, if you want to make better decisions! Sorrell speaks to the realities that executives face in … Continue reading

Posted in Collaboration, Communication, Creativity, Decision-making, Emotional Intelligence, Feedback, Innovation, Leadership, Learning, Management, Mistakes, Personal Growth, Personal Success, Problem-Solving, Professional Development, Risk, Self-Awareness, Uncategorized, Work | Tagged , , , , , , , , , , , , | Leave a comment

Great Advice from Top CEO’s – #19

Make a personal connection with peers you trust. This issue’s great advice comes from Derric Johnson, a mentor of mine who has a great way of expressing down-to-earth wisdom with real practical benefit.  Early in my career he advised me … Continue reading

Posted in Career, Coaching, Collaboration, Creativity, Decision-making, Emotional Intelligence, Leadership, Learning, Management, Personal Growth, Personal Success, Problem-Solving, Professional Development, Self-Awareness, Uncategorized, Work | Tagged , , , , , , , , , , | Leave a comment

Great Advice from Top CEO’s – #10 Part 4

Don’t ignore your weaknesses! This short series of posts has been about the concept of building your work around your strengths… the things that you really enjoy doing.  In the last issue I quoted the executive who said, “I want … Continue reading

Posted in Career, Coaching, Collaboration, Emotional Intelligence, Employee Development, Learning, Performance Management, Personal Growth, Personal Success, Professional Development, Self-Awareness, Uncategorized, Work | Tagged , , , , , , , , , , | Leave a comment

Great Advice from Top CEO’s – #10 Part 3

DON’T Do What You DON’T Love! In his thoughtful and insightful book, The One Thing You Need to Know…, author and consultant Marcus Buckingham discusses the importance of identifying your strengths, gifts, talents (I use these terms synonymously).  He admits, … Continue reading

Posted in Career, Collaboration, Creativity, Emotional Intelligence, Employee Engagement, Employee Motivation, Hiring, Personal Growth, Professional Development, Self-Awareness, Team Dynamics, Uncategorized, Work | Tagged , , , , , , , , | Leave a comment

Great Advice From Top CEO’s – #10

Love what you do. This straightforward wisdom comes from many different sources.  Most recently, I gleaned a version of it from Robin Sharma in his video blog, “8 Things That Billionaires Do.”  Find out what you like doing, and find … Continue reading

Posted in Career, Emotional Intelligence, Personal Growth, Professional Development, Self-Awareness, Uncategorized, Vision, Work | Tagged , , , , | Leave a comment

Great Advice from Top CEO’s – #4

Hear all Sides; Get the True Facts; Let the Chips Fall Where They May This post’s great advice is a practical strategy for facing your toughest leadership challenges.  Here’s Ed Johnson’s simple formula for solving problems; resolving conflict; and bringing … Continue reading

Posted in Collaboration, Communication, Conflict, Decision-making, Emotional Intelligence, Leadership, Management, Organizations, Problem-Solving, Team Culture, Team Dynamics, Team Leadership, Teams, Uncategorized | Tagged , , , , , , | 1 Comment