Category Archives: Emotional Intelligence

4 Simple Phrases That Can Save Your Marriage

I had a recent conversation with an individual who was lamenting the challenges of dealing with his sometimes volatile “significant other.”  It sounded to me like a problem that is not uncommon in close relationships.  “I just don’t know what … Continue reading

Posted in Affirmation, Caring, Collaboration, Communication, Conflict, Consideration, Customer Service, Emotional Intelligence, Empathy, Encouragement, Humility, Influence, Mistakes, Morale, Neuroscience, Point of View, Problem-Solving, Relationships, Self-Awareness, Stress, Stress Management, Uncategorized | Tagged , , , , , , | Leave a comment

The 3 Selves—The Secret to Handling Stress, Challenges, Threats, and Growth

The volatility of our times is increasingly confronting the modern workforce with unprecedented challenges, change, and stress.  Workers today are faced with the difficulty of performing adequately in their jobs while also forced to deal with added emotional pressures from … Continue reading

Posted in Advancement, Agility, Change, Change Management, Character, Collaboration, Competence, Conflict, Consideration, Control, Creativity, Credibility, Customer Service, Decision-making, Emotional Intelligence, Empathy, Failure, Humility, Learning, Morale, Neuroscience, Personal Growth, Personal Success, Point of View, Problem-Solving, Productivity, Resilience, Self-Awareness, Stress, Stress Management, Success, Uncategorized, Validation | Tagged , , , , , , , , , , , , , , | Leave a comment

Why Smaller Goals Work

In the previous edition we taught you about the power of small goals and how they can really help when your team is feeling overwhelmed.  As it happens, there is real, solid neuroscience behind this concept.  In his thought-provoking book, … Continue reading

Posted in Agility, Competence, Conflict, Decision-making, Emotional Intelligence, Leadership, Management, Morale, Neuroscience, Performance Management, Personal Growth, Personal Success, Problem-Solving, Productivity, Self-Awareness, Team Culture, Team Dynamics, Team Leadership, Teams, Uncategorized, Work | Tagged , , , , , , , , , | Leave a comment

Are You “Disagree-Able?”

Avoiding the Yes-Men Trap by Inviting Constructive Conflict There’s an old adage that says, “You can’t win an argument with your boss.”  Assuming that the boss is human and not perfect, doesn’t that imply that there are times when maybe … Continue reading

Posted in Arrogance, Authority, Collaboration, Communication, Competence, Conflict, Consideration, Decision-making, Emotional Intelligence, Empathy, Employee Engagement, Employee Motivation, Employee Retention, Failure, Feedback, Humility, Leadership, Learning, Management, Morale, Personal Growth, Persuasion, Point of View, Problem-Solving, Self-Awareness, Team Culture, Team Dynamics, Team Leadership, Teams, Uncategorized, Validation | Tagged , , , , , , , , , , , , , , , | Leave a comment

A Unique Leader Worthy of Consideration

The emotional impact of a leader is obviously subjective—it’s up to the individual “follower” to determine the value of a leader’s work.  By that token, a leader may have an immense emotional impact even in spite of loss or failure.  … Continue reading

Posted in Affirmation, Authority, Caring, Change, Character, Communication, Competence, Consideration, Consistency, Credibility, Emotional Intelligence, Employee Engagement, Employee Motivation, Employee Satisfaction, Encouragement, Failure, Honesty, Humility, Influence, Integrity, Leadership, Morale, Persuasion, Purpose, Success, Team Culture, Team Leadership, Teams, Trust, Uncategorized, Values, Vision | Tagged , , , , , , , | Leave a comment

Don’t Be a Jerk – Part 2

One thing I have learned (and seen up close!) is that there is a fine line between confidence and arrogance!  Remember that quote?  I wrote it in an article I posted just two weeks ago on October 30th.  The article … Continue reading

Posted in Advancement, Ambition, Arrogance, Authority, Career, Character, Collaboration, Consideration, Creativity, Credibility, Decision-making, Emotional Intelligence, Employee Engagement, Failure, Feedback, Honesty, Humility, Influence, Integrity, Leadership, Management, Morale, Organizational Politics, Personal Growth, Personal Success, Point of View, Power, Professional Development, Promotion, Resilience, Self-Awareness, Success, Team Culture, Team Dynamics, Team Leadership, Teams, Trust, Uncategorized, Work | Tagged , , , , , , , , , , , , , , , | Leave a comment

DOER / MANAGER / LEADER – 3 Roles, 3 Levels, 3 STAGES – Part 3

The STAGES of anyone’s career can often be characterized as a journey of personal and professional development that is mirrored by these three roles. Successful advancement requires the strategic development of skills required at each level and for each role, … Continue reading

Posted in Ambition, Career, Change, Change Management, Character, Collaboration, Commitment, Communication, Competence, Decision-making, Emotional Intelligence, Influence, Integrity, Leadership, Learning, Management, Organizational Politics, Personal Growth, Personal Success, Problem-Solving, Professional Development, Promotion, Success, Uncategorized, Vision, Work | Tagged , , , , , , , , | Leave a comment

The Four C’s – What Teams Need to Master In Order To Be Effective – Part 2 – Conflict Resolution

I tell teams: Ya gotta learn how to talk to each other. Ya gotta learn how to fight with each other. Conflict in the workplace is not uncommon – it’s normal and inevitable.  It’s only destructive if it’s handled badly—and … Continue reading

Posted in Collaboration, Communication, Conflict, Consensus, Creativity, Decision-making, Emotional Intelligence, Employee Engagement, Leadership, Management, Morale, Point of View, Problem-Solving, Supervision, Team Culture, Team Dynamics, Team Leadership, Teams, Uncategorized, Vision | Tagged , , , , , , , , , , , , , , | Leave a comment

The Four C’s – What Teams Need to Master in Order to Be Effective – Part 1 – Communication

Companies pay me thousands of dollars to help their teams become more effective.  (That’s part of what I do as a management consultant.)  In this new series, I’m going to give you some of the same information I share with … Continue reading

Posted in Collaboration, Communication, Decision-making, Emotional Intelligence, Employee Engagement, Employee Motivation, Employee Retention, Employee Satisfaction, Feedback, Honesty, Influence, Leadership, Management, Morale, Organizational Politics, Problem-Solving, Supervision, Team Culture, Team Dynamics, Team Leadership, Teams, Trust, Uncategorized, Work | Tagged , , , , , , , , , , , , | Leave a comment

Share Credit

In his excellent book, How to Become CEO, Jeffrey Fox advises leaders to “be a credit maker, not a credit taker.”  He says, “The credit taker is insecure, dishonest, and known to all.  Even the cleverest credit taker is ultimately … Continue reading

Posted in Affirmation, Caring, Celebration, Collaboration, Communication, Emotional Intelligence, Employee Engagement, Employee Motivation, Employee Retention, Employee Satisfaction, Encouragement, Feedback, Influence, Leadership, Management, Morale, Organizational Politics, Performance Management, Personal Success, Power, Recognition, Success, Supervision, Support, Team Culture, Team Dynamics, Team Leadership, Teams, Uncategorized, Validation, Work | Tagged , , , , , , , , , , , , , , | 1 Comment